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MVZ Gelenk-Klinik Dres Schneider, Ostermeier & Partner Ärztepartnerschaft

Data Privacy Policy

Our website may be used without entering personal information. Different rules may apply to certain services on our site, however, and are explained separately below. We collect personal information from you (e.g. name, address, email address, telephone number, etc.) in accordance with the provisions of German data protection statutes. Information is considered personal if it can be associated exclusively to a specific natural person.

MVZ Gelenk-Klinik Dres Schneider, Ostermeier und Partner, Ärzte-Partnerschaft

Data protection officer:
Berna Kabil, Dr. -Klein-Str. 29, D-88069 Tettnang

Kontakt: datenschutz@gelenk-klinik.de

Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.

Server Data

For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) - websites that you visit - date and time of your visit - your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.

Cloudflare Web Firewall and content delivery network

We use cloudflare as a Content Delivery network. Cloudflare will store log files and Ip addresses for a short period of time in order to protect our servers from attacks and malware. Cloudflare also provides a data aggregation service for content providers. Cloudflare may aggregate data we acquire about our users and the visitors to their websites. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity. If we assemble this sort of data and provide it to external parties, our users’ personal information will never be attached to or included in such aggregated data. Please note, data that our users provide to us, such as log files of their sites’ visitors, may be included in the aggregate data, reports, and statistics.

Contacting Us

On our website we offer you the opportunity to contact us, either by email and/or by using a contact form. In such event, information provided by the user is stored for the purpose of facilitating communications with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.

Data transfer via Jotform.com

For secure and comfortable submission of data and documents to members of our international patient support team we provide the secure jotform webform service integrated as app into our website. This upload form is provided as a safe and easy to use file transfer service for large volumes of data via the internet. The submitted data are transferred to jotform via https in an encrypted manner.

By loading the Jotform applet within our website Jotform receives yoru anonymous server data: IP-Address, browser, operating System, time of access and referrer-url are stored and processed by Jotform in order to provide the service. The data are anonymous, they will not be used to identify you as a person. The data of your submission include your name, your country of origin and your E-mail address, in addition to medical files. For additional safety you may use encrypted zip for your file upload.These data are only accessed by our staff for the purpose of preparing your medical appointment.

Please find the data protection policy of jotform here:
https://www.jotform.com/privacy

Use of Google Maps

We use the “Google Maps” component of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google.”

Google sets a cookie in order to process the user configuration and data when the page with the integrated “Google Maps” component is displayed. As a general rule, this cookie is not deleted by closing the browser, but rather expires after a certain time, as long as it is not previously manually deleted by you.

If you do not agree with this processing of your data, you may choose to deactivate the “Google Maps” service and thereby prevent the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or at least only to a limited extent.

The use of “Google Maps” and the information obtained through “Google Maps” is according to Google’s Terms of Use

http://www.google.de/intl/de/policies/terms/regional.html

as well as the additional Terms and Conditions for "Google Maps"

https://www.google.com/intl/de_de/help/terms_maps.html. 

Use of YouTube components with enhanced data protection mode

On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company belonging to Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

To this end, we use the “ - enhanced data protection mode - ” option provided by YouTube.

When you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser.

According to the information provided by YouTube, in “ - enhanced data protection mode -”, data is only transferred to the YouTube server, in particular which of our websites you have visited, if you watch the video. If you are logged onto YouTube at the same time, this information will be matched to your YouTube member account. You can prevent this from happening by logging out of your member account before visiting our website.

Further information about data protection by YouTube is provided by Google under the following link:

https://www.google.de/intl/de/policies/privacy/

View-Medica Medical Videos

The information service Viewmedica integrates information videos on orthopedic diseases and therapies on many subpages in the Website. The video retrieval takes place from the domain https://www.swarminteractive.com. When the videos are retrieved, anonymous server data (IP addresses, browser type, operating system, referrer-URL, time of access) is stored in the server log files at Swarminteractive.com.

Data Protection Officer according to General Data Protection Regulation (GDPR)

The GDPR gives you the right, to enquire any time about the personal data stored about, demand deletion of stored data you or to ask questions about data protection policies. This request can be addressed to the official date protection officer of MVZ Gelenk-Klinik:

Information/Cancellation/Deletion

On the basis of the Federal Data Protection Act, you may contact us at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.

Legal Validity of this Disclaimer

This disclaimer is to be regarded as an integral part of the Internet offer that included a reference to this webpage. If some parts of this text or particular formulations contained herein should prove to be or become invalid or inapplicable, this will in no way affect the validity of the remaining parts of the document.